Foundry Support Engineer (Remote, Equity)

Nscale is seeking a Support Desk Engineer to own Foundry platform support, acting as the first triage point for all requests and ensuring the organisation can operate Foundry with confidence. You’ll diagnose issues at the Spark and pipeline level, escalate when deeper domain knowledge is required, and build documentation to reduce recurring queries while improving user proficiency.

The role requires deep Foundry and Spark knowledge and strong communication with both developers and non-technical