Fraud Analyst Operations Controls

Analyze fraud alerts and client accounts at Fidelity in Toronto, using advanced problem-solving within a flexible hybrid schedule.

This full-time Fraud Analyst supports Operations Controls and Fraud Management as a first line of defense. You will assess account activity, verify clients, and help manage potential fraud. The work includes policy review, monitoring programs, regulatory projects, and compliance reporting.

Key Responsibilities:

• Review alerts and voice authenticator mismatches
• Analyze account information and related activity
• Distinguish false positives from potential fraud
• Recommend policy, training, and communication enhancements
• Participate in regulatory and organizational projects

Requirements:

• Three-plus years of financial industry experience
• Two years working in a fraud function
• Knowledge of fraud detection and applications
• College degree or equivalent work experience
• Strong verbal, written, and project management skills

Bring fraud detection, account analysis, and regulatory knowledge to Fidelity’s Operations Controls team in Toronto.