French-Speaking Product Support Analyst

CMiC in Toronto, Canada is seeking a Product Analyst to be the first point of contact for customers using our enterprise software. You will receive tickets, analyze issues from screenshots, and guide CMiC teams to resolutions while maintaining high client service and building strong client relationships.

The role requires a college/university degree, excellent communication, and strong analytical skills. You will engage with product groups, learn quickly, and thrive in a fast-paced environment