Front Office Equities Trading Technology Support
JP Morgan Chase
Overview
In this role you will deliver end-to-end application or infrastructure services to keep business operations running smoothly and securely. You will monitor production environments, identify issues, and coordinate effective solutions with both business and technology stakeholders. You’ll analyze trends to prevent incidents and support change management across full-stack systems, in a large-scale, hybrid environment. This is a hands-on, collaborative position within JP Morgan’s Commercial & Investment Bank, offering impact through reliable tech delivery.
Responsibilities- Provide end-to-end delivery of applications or infrastructure services to support business operations
- Maintain day-to-day stability and availability of firm systems
- Monitor production environments for anomalies using observability tools and address issues
- Escalate issues and communicate with business and technology stakeholders, offering solutions
- Analyze complex situations to anticipate and resolve incidents, problems, and changes across full-stack tech systems or infrastructure
- Troubleshooting, resolving, and maintaining IT services
- Knowledge of front office trading applications and Equities markets
- Experience in Incident and Problem management
- Experience in using Unix commands
- Strong communication skills to translate technical language into business impact
- Proficiency in Unix Shell and Python; willingness to learn other languages
- Understanding of Agile methodology
- Ability to work collaboratively in teams
- Knowledge of applications or infrastructure in large-scale environments (on premises and public cloud)
- Experience in observability and monitoring tools and techniques
- Exposure to ITIL processes
- Collaborative mindset
- Strong communication
- Problem-solving orientation
- Unix commands
- Unix Shell
- Python
Reference: WJ-747_30162140