Front Office IT Service Delivery Lead

Talantir is seeking an experienced Front Office IT Service Manager to lead the delivery of front office IT services from Leavesden/Watford area. The role reports to Head of IT Services & Operations and manages 6–10 direct reports.

You will drive performance, efficiency and continuous improvement, ensuring SLA/KPI targets are met while managing multi-vendor SIAM environments and controlling costs. The position is permanent and on-site in Watford with a competitive package including a car option