AI & Emerging technologies

Frontline AI Support Engineer — Triage, Debug & Elevate

Profound

London · England · United Kingdom

Profound is hiring an on-site Support Engineer in London to join the frontline team supporting AI marketing platform users. You will triage, investigate, and resolve issues, write clean repro steps, and escalate to Engineering with precise details.

You will work with Engineering, Product, and Customer Success, gaining deep expertise in AI search, cloud integrations, and technical runbooks while helping shape best-in-class support for Scale to Enterprise customers. London office preferred.

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Reference: WJ-5107_14665868

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