IT & Software

Frontline IT Support Engineer - Quick, Helpful Tech Help

Akita

Sevenoaks · England · United Kingdom

Akita is seeking a 1st Line Engineer to join our busy IT services company in Sevenoaks, UK. You will be the first point of contact for customers, handling tickets and delivering a professional service experience at all times.

Your role includes logging, triaging, and prioritising requests, resolving simple issues with established procedures, and escalating complex problems to senior engineers as needed. You will also support on-site visits and continually develop your technical and customer

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Reference: WJ-766_22005808

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