IT & Software

Frontline Knowledge Architect

Sunbelt Rentals UK & Ireland

Warrington · England · United Kingdom

Sunbelt Rentals UK & Ireland is seeking a Knowledge Manager to transform policies, processes and expertise into practical knowledge for frontline colleagues. The role focuses on creating clear knowledge articles, FAQs and step-by-step guidance, working with subject-matter experts to keep content accurate and current.

You will design content for ease of search, support Salesforce-driven knowledge, and help prepare AI-enabled knowledge experiences, while actively gathering feedback to improve

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Reference: WJ-766_22272022

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