Full Time Bank Teller

Teller I

DEPARTMENT:

REPORTS TO:

Head Teller
Position Summary:

The primary purpose of this position is to provide consistent, high quality customer service, including needs identification and cross-selling/referrals, while accurately and effectually processing financial transactions in strict accordance with bank’s policies.
Processes all customer transactions in strict adherence to bank procedures, including savings; cash; mortgage, consumer, and other loan payment; and night deposit transactions
Resolves routine customer service concerns and/or notifies the appropriate authority to do so
Explains, promotes, refers, and/or sells products and services based on customers’ needs, i.e., Cashes checks and pays out money after verification of signatures and customer balances according to Check Cashing guidelines
Accurately and in a timely fashion balances currency, coin, and checks in cash drawer within specified time periods and at shift’s end (in strict accordance with bank’s guidelines)
Removes deposits from, and counts and balances cash in automated teller machines and night depository
Performs other assigned duties essential to the operation of the branch
Actively participates in community service and consistently represents Dime Bank in a professional manner
Requires a high school diploma or its equivalent and an adherence to the bank’s training policies and requirements.
Able to strictly follow instructions, policies, procedures, and confidential protocol
Adhere to compliance of all applicable Federal and State bank regulations, as well as Dime Bank policies and procedures
Excellent customer service, including customer relationship building and product and services referral skills
Competent keyboard skills and familiarity with computers
General office environment
Equipment Used:
General office equipment, i.e., Computer
ADA

:

The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
Retirement