Functional Analyst, Guidewire PolicyCenter

Lead Logistics, Documentation and Customer Service

Location: Montreal-Est

Industry: Transportation and Warehousing

Last updated: 9 hours ago. Salary: CA$70,000.00–CA$80,000.00 yearly. Employment type: Full-time. Reporting to the Transport and Logistics General Manager.

Advantages

• Monday-Friday, day shift
• Permanent full time
• Competitive insurance package
• Salary competitive and negotiable between 70k and 80k
• Internal advancement and growth opportunities
• Casual dress
• Company events
• Great team environment
• Federal holidays

Responsibilities

• Guarantee high-level customer service: file follow-ups, email management, rapid problem resolution, and clear communication with customers.
• Coordinate the track & trace of deliveries and ensure that operations are carried out in accordance with commitments.
• Billing and the approval of truck driver payroll.
• Ensure the transmission and verification of work orders and transport documents with the documentation team.
• Collaborate closely with the operations department in an open and collaborative environment.
• Ensure compliance with customs regulations and the accuracy of administrative documentation.
• This position requires an excellent ability to manage multiple priorities simultaneously while maintaining a strategic overall vision.

Qualifications

• Proven experience in a logistics or transport environment
• Minimum of 5+ years in a similar role
• Mature and mobilizing leadership, capable of guiding, supporting, and growing their team.
• Strong ability to manage a high volume of information and prioritize effectively.
• Strategic mindset, rigorous and solution-oriented.
• Good proficiency in Excel and internal systems (customs software or ERP).
• Experience within the customs is an asset

Diversity and Inclusion

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to to ensure their ability to fully participate in the interview process.