Genesys Cloud IAM Engineer: Access & Governance

Humana Inc. is seeking a Genesys Cloud Access Management professional to administer, secure, and optimize the Genesys Cloud CX platform for Humana Military.

The role focuses on access management, user lifecycle, and platform governance to ensure secure, compliant operations across contact center environments. Responsibilities include provisioning/deprovisioning users, managing roles and permissions, and collaborating with Security, Compliance, and IT teams to uphold governance standards.