Genesys Cloud Telecom Support Analyst (Hybrid)

Co-operators in Mississauga seeks an Associate Telecommunications Analyst to provide enterprise telephony support (Genesys Cloud) and perform daily administration tasks. The role requires troubleshooting of incidents and collaboration with support teams to ensure reliable telephony operations.

3+ years in a technical environment and post-secondary IT education are required; bilingual English/French is an asset. Hybrid work with 2 days in office, temporary full-time for 6 months.