Geospatial Product Support Analyst Intern

GNSS and inertial technology meet customer support in this 16-month internship at Applanix, a Trimble company, in Richmond Hill.

The Geospatial Product Support Analyst Intern helps connect complex positioning technology with mobile mapping applications. You will troubleshoot customer issues, support system installations, deliver training, and prepare technical documentation. The role suits students pursuing university degrees in engineering or geomatics-related disciplines.

Key Responsibilities:

• Respond to complex customer inquiries and resolve technical issues
• Provide operations support and troubleshooting procedures
• Assist with system installation and customer training
• Deliver virtual or onsite technical sales demonstrations
• Maintain troubleshooting workflows and customer-facing documentation

Requirements:

• Pursuing a university degree in engineering or geomatics
• Knowledge of GNSS, IMU, mobile mapping, or photogrammetry
• Explain complex technical facts to diverse audiences
• Troubleshoot effectively within a Windows operating system
• Available for Richmond Hill in-office work and limited travel

Build expertise in GNSS, inertial navigation, mobile mapping, and customer support through Applanix’s 16-month internship.