Global Change Manager: AI-Driven Adoption & Training

Freshfields, a leading international law firm, is seeking a Change Manager to join its MBD Global Operations team during a major transformation. You will lead adoption plans, craft audience-focused communications and design training across global platforms, leveraging AI-enabled tools to embed change.

You will collaborate with product owners, CRM, IT and delivery teams, using adoption data to measure progress and refine activities, while building a network of change champions worldwide.