IT & Software

Global Head of Infrastructure & Cloud Operations

Janus Henderson

London · Greater London · United Kingdom

Overview

In this global technology leadership role, you report to the Chief Technology Officer and guide two key domains: shared technology services and AI/data-enabled platforms. You’ll drive reliability of infrastructure, cloud platforms, and end-user tech while modernizing the platform to empower self-service, scalable AI and data foundations. You’ll grow the Budapest hub as a center of excellence and foster a product-minded, customer-centric platform that accelerates internal builders. Your leadership will shape strategy, governance, and cost-rational, secure operations across a globally distributed team.

Pay / Benefits
  • Hybrid working
  • Generous holiday policies
  • Health and wellbeing benefits
  • Volunteer time
  • Professional development and tuition reimbursement
  • Parental leave and family services
Responsibilities
  • Oversee shared technology services powering the business and build AI/data platforms
  • Own reliability, performance, and operational services for infrastructure and cloud
  • Modernize infrastructure into self-service platforms to accelerate tool creation
  • Operate the AI & data platform stack (Medallion architecture with Snowflake, Azure, DBT) at scale
  • Set product-minded platform roadmaps, adoption, and developer experience
  • Ensure availability, resilience, incident response, security, and service quality
  • Lead Heads of Unified Communications, Client Technology, Production Support, Service Management, Core Services, and Strategy/Architecture
  • Grow the Budapest hub as an insourced center of excellence with clear career paths
  • Manage cost, budget, vendor relationships, and security posture of platform and run
  • Mentor and develop senior leaders across a globally distributed organization
Key requirements
  • Senior leadership experience building or operating enterprise-scale cloud, data, or AI platforms and mission-critical infrastructure
  • Track record turning infrastructure, cloud, data or AI capabilities into reusable self-service platforms
  • Deep knowledge of Microsoft Azure, modern data platforms, DevOps, automation, infrastructure as code, and AI-assisted operations
  • Experience owning enterprise network, telephony, end-user computing, production support, IT service management and core services
  • Accountability for availability, resilience, major incident response, service quality and cost at scale
  • Proven ability to partner with a CISO and understand core cybersecurity concepts and tools
  • Experience leading and developing senior leaders in a large, globally distributed tech org
  • Proven capability to build or scale an insourced delivery hub, develop local leadership and retain specialist talent
  • Ability to translate strategy into roadmaps, operating measures, and sustained internal adoption
  • Experience owning a substantial budget and vendor portfolio with good judgment on cost, risk, and innovation
  • Executive-level communication and stakeholder management with credibility among senior engineers and business leaders
  • Executive communication
  • Stakeholder management
  • Strategic thinking
  • Microsoft Azure
  • Snowflake
  • DBT

Reference: WJ-747_30858741

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