IT & Software

Global IT Service Desk Analyst

Ligentia

London · England · United Kingdom

Ligentia is seeking an IT Service Analyst to be the primary 1st line contact for internal and external users, logging and diagnosing issues across our global business. You will support Windows/macOS, Microsoft 365, and basic networking, using remote tools and maintaining user access and documentation.

The role emphasizes high user satisfaction, minimal downtime, and collaboration within the Group IT team, with weekend Sunday coverage as part of the rota.

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Reference: WJ-766_22006061

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