Global IT Service Manager: Process & Improvement Lead

Element Six is hiring an IM Service Manager to strengthen IT service governance and drive continual service improvement across global IT services. You will balance process leadership with hands‑on support for day‑to‑day service activity, working with service providers, technical teams and business stakeholders.

The role focuses on turning strategy into action, embedding accountable processes, and delivering measurable improvements in service quality and user experience across the organisation.