Global IT Support Specialist: First-Line Tech & Helpdesk

Bluebeam is seeking a customer-focused IT Support Specialist to be the first point of contact for our global employees. You will keep hardware, software, and collaboration tools running smoothly to keep people productive, combining strong technical troubleshooting with excellent customer service in a fast-paced, international environment.

The role covers desktop, laptop, mobile, and collaboration tool support, incident management with SLAs, and remote/on-site assistance across global locations.