Global Major Incident Manager 24/7

DXC Technology seeks a Major Incident Management Analyst to lead critical incident restoration efforts and drive process improvements across a Global Command Center. The role covers 24/7 support across 160+ locations, emphasizing timely communications, root-cause analysis, and governance updates.

The ideal candidate has 5+ years' ITIL/ITSM experience, strong analytical and communication skills, and the ability to coordinate with technical teams and service providers to reduce incident duration