Global QA Director

In this role you will lead the establishment and evolution of world-class QA standards across Testronic’s global testing operations. You will partner with cross-functional leaders to raise delivery quality, drive continuous improvement, and ensure customer outcomes across multiple sites. You’ll blend hands-on credibility with strategic oversight to scale QA capability during growth and transformation. This is a high-visibility leadership opportunity to shape QA culture, metrics, and automation-enabled quality across the business.

• Define, implement, and maintain world-class QA standards across all testing operations
• Ensure consistency, quality, and effectiveness of QA delivery across sites and service lines
• Identify improvement opportunities with operational leadership to raise testing performance
• Establish measurable definitions of quality, performance, and delivery excellence
• Drive a culture of accountability and continuous improvement across the organization
• Build credibility with testing teams and leadership through hands-on engagement
• Develop and upskill QA Leads and broader QA teams across multiple locations
• Share best practices and leadership development approaches
• Support competency definition, career paths, and training programs with Talent, HR, and L&D
• Promote leadership readiness and succession planning across QA functions
• Define and monitor key QA performance metrics and use data to drive improvements
• Support implementation of tools, automation, and process improvements
• Identify opportunities to leverage automation, AI, and emerging technologies
• Collaborate with stakeholders to align testing capabilities with client requirements
• Oversee pilots and support commercial activities related to QA excellence
• Represent QA standards in client engagements, audits, and strategic discussions

• Extensive experience leading QA functions within large-scale video game testing environments
• Proven success in managing and upskilling large distributed QA organizations
• Deep expertise in testing methodologies, planning, defect management, risk assessment, and QA best practices
• Experience establishing and scaling standardized QA processes across teams and locations
• Strong technical background with a customer-oriented mindset
• Data-driven approach using KPIs and metrics to improve performance
• Ability to influence without direct authority and align diverse stakeholders
• Excellent communication and stakeholder management, translating technical concepts to business impact
• Strong collaboration and team-playing reputation
• Ability to quickly establish credibility and trust with teams at all levels
• Willingness and ability to travel internationally

• Strategic leadership
• Influence without authority
• Cross-functional collaboration
• QA standards development
• Data-driven quality management
• Performance metrics and KPI tracking