IT & Software

Global SaaS Technical Support Specialist

CooperSurgical

Crawley · England · United Kingdom

CooperSurgical is seeking a Digital Technical Support Specialist to manage multi-channel customer support, perform troubleshooting, and escalate as needed. You will document all interactions in the global CRM and contribute to process improvements.

Ideal candidates have 5+ years of global customer service experience, familiarity with cloud platforms, and strong communication skills. This role may require travel and collaboration across cross-functional teams to ensure timely issue resolution.

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Reference: WJ-766_22008231

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