Global Technology Support Lead: ITIL & Incident Mgmt

Nugi Tech is looking for a Technology Support Lead to oversee technical operations and manage their service desk across teams in the UK and Nigeria. The role requires strong leadership skills and deep technical knowledge to ensure reliable infrastructure and efficient incident management.

The successful candidate will manage client support operations, run change management practices, and liaise with internal teams for effective resolutions. This position offers an opportunity to make a real impact on service reliability and team performance.