IT & Software

Global Workday EDM Support Lead

Kainos

Belfast City District · Northern Ireland · United Kingdom

Kainos is seeking an EDM Support Manager to oversee day-to-day delivery of support for the Kainos EDM product. You will manage people, customer interactions, support processes, releases, and reporting, ensuring SLAs are met and service quality is high across multiple geographies.

You will collaborate with Product, Engineering, and Sales, drive continual service improvement, and play a key role in account growth and post-deployment success.

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Reference: WJ-5107_14155052

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