Go to Market Systems Admin (HubSpot)
Teya Solutions
Overview
As CRM Guardian at Teya, you ensure HubSpot runs reliably across markets, enabling sales leaders to trust the data. You proactively diagnose root causes, prevent recurring issues, and implement guardrails to scale a clean, governed CRM. You translate data into actions, build dashboards, and continuously improve automations and governance. You join a fast-growing fintech with a mission to simplify commerce for local businesses, partnering with cross-functional teams to improve performance and trust in the system.
Responsibilities- Investigate root causes of CRM issues and own resolution end-to-end
- Prevent recurrence by hardening implementations and adding guardrails
- Ensure all automation and implementations follow guidelines before and after go-live
- Measure CRM health with dashboards, track error rates, adoption, and data quality
- Turn data into actionable insights; globalise and tidy reporting aligned with Commercial Excellence
- Build and refine automations; maintain a clean, scalable HubSpot instance across Europe
- Act as single point of contact for CRM issues, ensuring nothing is dropped
- Shield sales teams from CRM failures so leaders can trust the numbers
- Experience with a CRM (HubSpot ideal; Salesforce or similar welcome)
- Ability to diagnose root causes and drive fixes, not just patch symptoms
- Experience with ticketing and SLAs
- Comfort building automations and reading their logic
- Understanding of data quality, reporting, and governance
- Willingness to learn, improve, and challenge requests when needed
- Detective's instinct
- Owner's mindset
- Reactive when needed and proactive by default
- HubSpot (preferred) or other CRM
- Automation development and logic debugging
- Dashboarding and data reporting
Reference: WJ-747_30363733