Hands-On IT Support Analyst (Contract)

Gattaca is seeking an IT Analyst on a contract basis to provide hands-on IT support to end users across hardware, OS and productivity software. You will deploy, configure and maintain PCs, laptops, mobile devices, printers and other IT hardware, ensuring standards are followed.

You will follow ITSM processes, manage assets, changes, incidents, requests and problems, respond to service requests, contribute to root cause analysis and help maintain secure, reliable IT operations.