Hardware Engineer

Location: Newbury/Swindon area (5 days per week onsite)

Competitive salary with on-call allowance and overtime

At Bell Integration, we keep some of the world's most critical IT environments running. We're looking for an experienced Hardware & Datacentre Engineer with SC Clearance to join our team, providing hands‑on support within a customer datacentre environment.

This is a highly technical, customer‑facing role where you'll be responsible for maintaining, troubleshooting, upgrading, and supporting enterprise infrastructure whilst ensuring the highest standards of service, security, and operational excellence.

What You'll Be Doing

• Installing, maintaining, and replacing enterprise server, storage, and network hardware
• Performing hardware break‑fix activities and resolving incidents within SLA targets
• Rack, stack, cable, and decommission datacentre equipment
• Managing structured copper and fibre cabling installations
• Supporting power management activities, equipment health checks, and hardware upgrades
• Executing infrastructure changes and supporting project deployments
• Working closely with customers, vendors, and remote engineering teams
• Maintaining accurate asset records, documentation, and technical reports
• Contributing to major incident response, root cause investigations, and disaster recovery activities
• Ensuring compliance with all customer security, operational, and health & safety requirements

What We're Looking For

• Previous hands‑on experience working within a datacentre environment (this is a must‑have)
• Minimum 3 years' experience in a hardware engineering, datacentre engineering, or infrastructure support role
• Strong experience supporting enterprise hardware from vendors such as Dell, HPE, IBM, Lenovo, Cisco UCS , or similar, with a preference for Dell and HPE
• Experience performing hardware diagnostics, replacements, upgrades, and break‑fix activities
• Knowledge of structured cabling, including fibre and copper
• Experience working in high-pressure, mission‑critical environments where downtime is not an option
• Comfortable working independently within secure customer environments
• Experience with ITSM tools such as ServiceNow, Remedy, or Jira

Highly Desirable

• Customer‑facing experience within a managed services, consulting, or customer‑owned datacentre environment
• Experience supporting enterprise storage platforms
• Understanding of datacentre power, cooling, and infrastructure operations
• Knowledge of incident, problem, and change management processes
• ITIL Foundation or relevant vendor certifications

What Success Looks Like

You’ll be someone who thrives in a fast‑paced environment, takes ownership of issues, and delivers consistently high levels of customer service. You’ll be trusted to resolve hardware incidents efficiently, maintain operational standards, and act as a key technical presence onsite for our customer.

What’s In It For You?

• Work on large‑scale enterprise infrastructure within a critical datacentre environment
• Join a highly skilled team supporting complex technologies and customer environments
• Opportunities for training, certification, and career development
• Be part of a company that values technical expertise, professionalism, and customer success

Please Note

• Participation in an on‑call one week on one week off rota is required.
• You must have security clearance for this role.

If you've built your career in datacentres, enjoy hands‑on hardware engineering, and can perform under pressure in critical environments, we'd love to hear from you.