Hardware Tech Support Engineer - Multilingual (EMEA On-Call)

Quantum in Bracknell is looking for a Technical Support Specialist to assist customers with product inquiries and technical issues. The ideal candidate should have a degree in Computer Science or a related field, along with strong bilingual communication skills in English and French.

Responsibilities include troubleshooting customer issues, documenting technical challenges, and mentoring team members. The role requires self-initiative to achieve customer satisfaction and engagement in an on-call weekend rota.