Head of Compliance Projects

Position Summary

The Project Manager is responsible for being an organized, service-orientated individual to manage projects for a variety of Customers. Position is responsible for communicating with a variety of departments, vendors, employees, and customers to ensure projects are completed on time and to budget. Position also will suggest additional services to Customers that will enhance and/or ensure the safety and efficiency of the Customer’s operation.
Inspect, test, troubleshoot, perform start-up and collect data of low, medium and high voltage (to 500kV) electrical systems.
Test and calibrate electro-mechanical and solid-state relay.
Low, Medium and High voltage switchgear and circuit breaker testing.

Rotate emergency on-call duty and if called respond to customer emergencies in a timely manner
Order material as needed;
Follow up on all deliveries of materials to ensure job stays on schedule.
Meet customers on-site and review and identify their needs as needed.
Schedule jobs with customer.
Provide technical support to the field service personnel as it relates to testing and troubleshooting of electrical power distribution systems.
Willing to work on or field supervise projects as needed.
Communicate with clients, management and their team for effective problem resolution and transfer of pertinent information.
Accountable for maintaining status of projects and providing the client with this information.
Conduct client communication in a highly customer service-oriented manner and potentially expand the scope of project work as well as negotiate any extra charges associated with work performed.
Help manage the on-going schedule and travel planning to facilitate timely response to customers.
Work may require flexible hours, weekends, holidays and night work. All work and decisions shall be conducted in strict compliance of all regulatory law.
Follow all company policies and procedures.
Bachelors degree in related field or experience equivalency and a minimum of 5 years NETA Testing related experience.
Ability to read and understand complex blueprints, schematics, parts lists, and additional technical materials for troubleshooting circuit breakers and electrical power equipment.
Experience in a testing environment.
Effectively communicate verbally and in writing with customers and peers.
Good customer service, time management and follow-up skills.
Self-management of assigned projects and job cost accountability to perform work within budgeted cost estimates.
Able to work with various people throughout the organization-Customer Focused.
We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade!
Ensure reliable and safe mission-critical power across our customers’ electrical infrastructure lifecycle.
To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry.
You avoid choosing courses of action that assume unreasonable risk to yourself or the Company.
You produce a quality product.
We are customer driven

Our number one concern is our customer and our long-term relationships with them prove our dedication.
You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner.
You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management.
You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job.
Every day is different, so we need to be innovative, decision makers, flexible and adaptable.
You produce easily understandable and accurate reports that meet customer and/or Company expectations.
You seek advice and help as appropriate.
You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.).
We collaborate with each other and our customers.
You collaborate to create the best solutions for each other and our customers.
You build strong relationships within the team, across RESA departments and locations and with customers and vendors.
Job:

Full-Time
Travel:

Up to 100% travel.
Compensation:

Pay range for this role is $45 to $55 (depending on skillset, certification, and experience) per hour and eligible for overtime.
Relocation:

Relocation assistance available for highly qualified candidates.
Benefits:

Full benefits including medical, dental, vision, company paid life insurance, anniversary gifts, matching 401k, and paid time off.
Application Details:

The position will stay open until filled - seeking one FTE. Apply via job postings on job boards or from the company website.
Also responsible for completing computer work.
Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.