IT & Software

Head of Engineering

Ronald James

Newcastle Upon Tyne · Tyne And Wear · United Kingdom

Overview

As Head of Engineering, you set the technical direction and lead cross-disciplinary teams to modernise and scale the company’s digital platforms. You will oversee software, DevOps and hardware-integrated systems to deliver reliable, high-volume customer experiences and connected operational workflows. You’ll translate business goals into practical roadmaps, champion engineering excellence, and drive efficiency, resilience, and collaboration across the organization. This is an opportunity to shape core technology, increase automation, and align engineering with strategic priorities.

Responsibilities
  • Allocate engineering capacity with Product and Programme teams based on priorities and impact
  • Support cloud strategy, stability, security, and cost optimisation across AWS-based systems
  • Oversee DevOps, CI/CD, monitoring, and platform automation
  • Lead and mentor multiple engineering teams across software, DevOps, and hardware-integrated solutions
  • Foster a culture of ownership, collaboration, and continuous improvement
  • Ensure systems are scalable, secure, and maintainable
  • Champion engineering best practices, testing standards, and long-term platform resilience
  • Translate business objectives into clear engineering roadmaps
  • Drive delivery against milestones and align with organisational goals
  • Partner with senior leadership, Product, Operations, and commercial teams
  • Turn business needs into efficient, future-proof technical solutions
  • Introduce technologies and approaches that improve efficiency, quality, and automation
  • Encourage data-driven decision-making across engineering and operations
Key requirements
  • Experience managing multiple high-performing teams within a scaling digital, e-commerce, or operational technology environment
  • Strong foundation in modern software engineering
  • Knowledge of cloud (AWS), DevOps, CI/CD, and API-driven architectures
  • Experience linking digital systems with hardware, automation, or production workflows (strong advantage)
  • Strategic execution skills
  • Ability to move from big-picture strategy to practical technical plans
  • Confident in communicating with non-technical stakeholders
  • Skilled in influencing, expectation-setting, and executive-level reporting
  • ownership
  • collaboration
  • continuous improvement
  • AWS
  • DevOps
  • CI/CD

Reference: WJ-747_30185805

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