Head of Hospice Rapid Access Services (HRAs)

In this role you lead the Hospice Rapid Access to End-of-Life Care Team, coordinating urgent care and placements for patients in fast-changing clinical conditions. You drive cross‑sector collaboration with health and social care partners to ensure coordinated, person‑centred end‑of‑life care. You’ll manage a multidisciplinary team, deliver service improvements, and represent Farleigh Hospice within the local health system. This is a high‑impact leadership position with a One Team ethos and a strong focus on compassionate care at the end of life.

• great working environment
• competitive pay and benefits package
• flexible working
• supportive team environment

• Lead a high‑performing multidisciplinary team and oversee staff performance
• Coordinate urgent care packages and placements for deteriorating patients
• Oversee processes and performance within the HRAs, ensuring safe, high‑quality care
• Develop and implement quality improvement initiatives using measurable outcomes
• Foster strong external partnerships with health and social care partners
• Provide clinical leadership and support across clinical and non‑clinical services
• Contribute to flexible workforce management and on-call availability
• Represent the service in cross‑functional, cross‑organisation collaboration and governance

• Extensive post‑qualification experience with at least 3 years in a senior clinical role
• Current practice in a clinical field with patient‑facing experience at an advanced level
• Proven experience leading a multidisciplinary team
• Track record delivering services that meet diverse needs
• Experience leading change and introducing innovative approaches
• Experience collaborating internally and externally to achieve outcomes
• Experience in end‑of‑life or long‑term conditions care
• Desirable: strategic/operational planning experience
• Desirable: budget management and commissioning experience
• Desirable: public speaking and engagement with patient groups
• Desirable: development of patient user groups

• Empathy and emotional intelligence
• Strong communication and presentation skills
• Collaborative and team‑oriented mindset
• Understanding of care pathways including continuing health care and adult social care
• Quality improvement methodologies
• On-call clinical rota experience