Head of Machine Learning and Data Science

Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence.
As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 3,000 signals, powering smarter, fairer decisions for millions of customers. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress.
We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City, you’ll have the support to work in the way that works best for you.
The teams analysts and data scientists are embedded with growth marketing across every channel that brings borrowers to Upstart, including direct mail, paid search and social, video, mobile, email, brand campaigns, and lending partnerships. At Upstart, a marketing dollar only pays off if it reaches someone our AI models approve and who then takes the loan, so the teams questions go well past the click. And since we see the full path from first touch to funded loan, the team can measure marketing against that outcome rather than a stand-in for it.
Were looking for an experienced data science and analytics leader who can raise the impact this team has on Upstarts growth.
Lead a team of analysts and data scientists who are embedded with each marketing channel and responsible end to end for its work
Guide the teams analysis toward explaining why a channels performance moved and what marketing should do about it
Push the team to bring forward work nobody asked for, like analysis that spots a problem or an opportunity, before marketing knows to ask
Hold a high bar on the teams measurement work, including incrementality tests and attribution, and ensure high-quality outputs
10+ years in data science and analytics, including 5+ years managing teams of analysts and data scientists
~ Technical depth across the work a marketing analytics and data science team does, including reporting, experiments, causal inference, and attribution, and a clear sense of which approach a given question needs
~ Enough SQL and Python to check your teams work yourself
~ A PhD or masters degree in statistics, economics, computer science, or another quantitative field
Experience bringing AI tools into a teams analysis and reporting work

Remote
if the role is remote-US or can work in any timezone in the US, please remove this section.)
Travel requirements

As a digital first company, the majority of your work can be accomplished remotely. S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. LI-REMOTE

Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).

United States | Remote - Anticipated Base Salary Range
$Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).
Canada | Remote - Anticipated Base Salary Range
$182,800—$230,000 CAD
At Upstart, our benefits for full-time employees are designed to support your health, financial well-being, family, and personal growth. Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)
Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.
Health Savings Account contributions from Upstart for eligible plans (US only)
Income protection benefits, including life insurance and disability coverage for added financial security
Paid time off, sick leave, and company holidays, in line with local requirements
Employee Assistance Program (EAP) offering mental health support and life-centered resources
Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only)
Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
Connection and community through team events, all-company updates, and employee resource groups (ERGs)
Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City
For roles based in Canada, please note that we are not currently able to hire in Quebec.
If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email