Head of Member Operations Systems & Tooling

Blue Light Card is seeking a senior professional to own and shape the systems and tooling that support Member Operations. You’ll partner with Product, Engineering, Delivery, Process Design, and Data teams to translate operational needs into scalable solutions.

You’ll drive governance, KPI tracking, and safe, efficient tooling adoption while prioritising security and compliance across the organisation. This role sits in a cross‑functional, hybrid work environment with offices in Leicestershire or