Head of Regulatory Developments

National Technologies (NTI), a Network Connex Company, is a premier turnkey installer of fiber optic and data center infrastructure. Working on our team puts you on the leading edge of innovation in the digital communications space.

If being a part of a tight-knit organization that operates in some of the most advanced technology environments around the world sounds like a dream job, NTI might be the right fit for you! We set you on the right path with careful onboarding and thorough training programs that prepare you for success in your role and beyond.

The Director of Process Development is responsible for leading the development, standardization, implementation, governance, and continuous improvement of field operating processes across the organization. This role transforms successful field practices, leadership expectations, operational lessons learned, and strategic objectives into scalable, repeatable operating systems that improve project execution, operational consistency, and business performance.
This position serves as a key operational leader focused on strengthening project execution through process excellence. The Director partners closely with Field Operations, the Project Management Office (PMO), Technical Services, Quality, Safety, Labor Coordination, and executive leadership to ensure operational processes are practical, measurable, adopted, and effective across all markets and projects.
The ideal candidate combines strong field operations expertise with systems thinking, change management capabilities, and a passion for continuous improvement.
Process Development and Standardization

Develop, implement, and maintain standardized field operating procedures, practices, templates, workflows, and supporting documentation.
Establish company-wide operational standards and minimum expectations for project startup, planning, daily field management, reporting, labor management, productivity tracking, escalation procedures, and project closeout.
Identify opportunities to reduce process variation and improve operational consistency across markets, customers, and project types.
Translate successful project execution practices into scalable organizational standards.
Maintain governance over approved operating procedures, including version control, change management, and retirement of obsolete processes.
Lead continuous improvement initiatives designed to enhance field execution, operational efficiency, quality, and project outcomes.
Analyze operational performance trends to identify opportunities for process enhancements.
Capture and incorporate lessons learned from project execution into standardized operating systems.
Simplify processes and reduce unnecessary administrative burden while maintaining compliance and operational effectiveness.
Process Implementation and Adoption

Lead the rollout, communication, training, and implementation of new operating processes across the organization.
Develop change management strategies that drive adoption and sustainable implementation.
Monitor process utilization and adoption rates across projects and operating regions.
Support leaders and project teams during process transitions and implementation efforts.
Establish mechanisms to collect field feedback and continuously improve process effectiveness.
Ensure alignment between field operations, project management, quality, safety, and business objectives.
Partner closely with the Project Management Office to align project management and field operational processes.
Collaborate with leaders across Operations, Quality, Safety, Labor Coordination, Labor Development, and Large Project Delivery functions.
Serve as a trusted advisor to operational leadership on process strategy and execution improvement initiatives.
Increased adoption and consistent utilization of approved operating processes across projects and regions.
Improved operational consistency and execution quality across markets.
Faster implementation and organizational adoption of new processes and initiatives.
Improved project performance indicators, productivity metrics, and operational effectiveness.
Reduction in unnecessary administrative variation and redundant processes.
Bachelors degree in Construction Management, Engineering, Business, Operations Management, or a related field; Minimum of 10 years of progressive experience in construction operations, field operations, project management, operational excellence, or process improvement.
Demonstrated experience developing and implementing standardized operational processes across multiple teams, projects, or geographies.
Strong knowledge of large-scale project execution and field management practices.
Experience leading organizational change and operational transformation initiatives.
Strong analytical, problem-solving, and data-driven decision-making skills.
Exceptional communication, facilitation, relationship-building, and leadership capabilities.
Experience supporting telecommunications, broadband, wireless, electrical construction, mission-critical infrastructure, utility, or data center projects.
Knowledge of construction project management systems, productivity management, workforce planning, and execution controls.
Strong field credibility and operational expertise.
Collaborative partnership across functional teams.
This position may require extended periods of sitting, standing, walking, and working on active project sites. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.


NTI provides a comprehensive benefits package including health, dental, vision, life, and disability insurance and retirement savings options. For Union employees, pay rates and benefit levels are determined by union classifications which are set by the union.
EEOC-Minority/Female/Disability/Veteran
National Technologies (NTI) believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status.