Head of Technology Services & Support (Multi-Campus)

Career Choices Dewis Gyrfa Ltd is seeking a Head of Technology Services and Support to lead the delivery of technology support across a multi-campus university environment. You will shape how students and staff interact with technology and drive a modern, insight-led support function.

You will develop service management practices, oversee performance, and champion automation and AI-enabled solutions while ensuring effective supplier and partner management and clear communication on escalations.