Head of UI/UX
Creative Assembly
As Head of UI/UX, you will lead and scale the department to support long-running franchises and large-scale AAA projects. You define the UI/UX strategy, resourcing, and design system adoption, partnering with Franchise and Project Leadership to align on vision and roadmap. You drive data-informed, player-centric design and manage internal teams and external partnerships to deliver high-quality interfaces. This role places you at the heart of innovation in control schemes, accessibility, onboarding, and player journey design, shaping experiences for millions of players.
Pay / Benefits- Work from Anywhere for a temporary period
- Enhanced holiday allowance and flexible core hours
- relocation package
- private medical and dental insurance
- life and health insurance
- discounts on tech and games
- Lead recruitment, training, and mentoring of UI/UX talent and foster a culture of excellence
- Define vision and strategy for UI/UX per Franchise strategy and project needs
- Collaborate with Production to establish budgets, timelines, and staffing for UI/UX, owning long-term backlog
- Drive quality standards, design systems, documentation, processes, and data-driven UI/UX decision-making
- Stay ahead of industry trends and emerging technologies in gaming and beyond
- Drive innovation in control schemes, accessibility, onboarding, and player journey design
- Coordinate with UX Testing & Research to validate interactions and translate insights into design
- Collaborate with Franchise/Project Leadership to identify opportunities, risks, and mitigations
- Represent and communicate department vision, strategy, and status to stakeholders
- Maintain guidelines, workflows, and documentation; plan future feature roadmap
- Tiebreak decisions between Projects and Franchise; escalate with recommendations when needed
- Participate in UI/UX reviews and high-level problem-solving to align with player expectations
- Oversee UX research, playtests, data analysis for usability improvements, and vendor management
- Advocate for product- and player-centric design in franchise-wide discussions
- Monitor and apply UI/UX trends and best practices
- 10+ years in UI/UX or related fields with leadership experience
- Proven track record building and leading a UI/UX department
- Ability to balance creative vision with business and technical constraints
- Expertise in UI/UX for games: interaction design, accessibility, information architecture, usability heuristics
- Strong knowledge of game control schemes, onboarding, and player psychology
- Experience in outsourcing/vendor management
- Data-informed, methodical approach; experience with agile/scrum
- Experience with in-house or proprietary game engines (Unreal Engine UMG, Unity UI)
- Excellent organizational, communication, and people-management skills
- Experience with UX research methods, usability testing, and playtests
- Knowledge of data analytics for player behavior analysis
- leadership excellence
- diplomacy and stakeholder management
- strong communication (verbal and written)
- UI/UX for games
- interaction design
- accessibility standards (WCAG, Xbox Guidelines)
Reference: WJ-747_30157302