Health Navigator

Supporting the BlueCare Plus team, the full-time remote Health Navigator will assist members in scheduling wellness visits, coordinating follow-up care, and understanding their benefits to promote healthier living. Key responsibilities Conduct educational calls to advise members on available benefits and complete health needs assessments Encourage members with identified gaps in care to comply with health recommendations and assist in scheduling appointments Manage system work queues and screen members for eligibility and prior case activities, assigning them to the clinical team as needed Required qualifications Associate's Degree in education, communication, health-related field, or equivalent work experience Minimum of 2 years of experience in a customer service support role Knowledge of medical terminology Proficient interpersonal and organizational skills Ability to work independently with minimal supervision