Housing Benefit Assessor - REMOTE WORKING

Benefits Assessor

Are you an experienced Benefits Assessor looking for your next opportunity? We're seeking a skilled professional to process Housing Benefit (HB) and Council Tax Benefit/Reduction (CTB/CTR) claims accurately and efficiently, while delivering excellent customer service.

You’ll assess a wide range of benefit applications, manage overpayments, maintain accurate records, provide advice to customers, and support colleagues through mentoring and quality assurance activities.

Experience assessing HB and CTR claims essential
Strong knowledge of benefits legislation and verification processes
Experience with Academy software desirable
Excellent attention to detail and customer service skills

If you’re passionate about helping customers access the support they’re entitled to and thrive in a fast-paced benefits environment, we’d love to hear from you.

This is a full time role on a temporary basis.

Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please beprepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.