HR Technology Operations Director Role
Sun Life
Join Sun Life as the Director of HR Technology Operations, focusing on secure and reliable HR systems. This hybrid role involves strategic leadership and operational excellence.
In this critical position, you will ensure the compliance and performance of the HR technology ecosystem, specifically within Workday. You will lead end-to-end operations management, oversee critical updates, and enhance service quality via automation and continuous improvement initiatives.
Key Responsibilities: • Develop strategies for HR technology operational excellence • Manage service incidents and production support • Plan and execute recurring HR technology initiatives • Ensure readiness for Workday and system updates • Utilize data for improved service quality
Requirements: • Extensive experience in enterprise SaaS technology operations • Expertise in service delivery and incident management • Understanding of HR technology and Workday • Strong stakeholder management and communication skills • Experience in managing technology risks and audits
Shape the future of HR technology at Sun Life and impact client lives positively. #J-18808-Ljbffr
In this critical position, you will ensure the compliance and performance of the HR technology ecosystem, specifically within Workday. You will lead end-to-end operations management, oversee critical updates, and enhance service quality via automation and continuous improvement initiatives.
Key Responsibilities: • Develop strategies for HR technology operational excellence • Manage service incidents and production support • Plan and execute recurring HR technology initiatives • Ensure readiness for Workday and system updates • Utilize data for improved service quality
Requirements: • Extensive experience in enterprise SaaS technology operations • Expertise in service delivery and incident management • Understanding of HR technology and Workday • Strong stakeholder management and communication skills • Experience in managing technology risks and audits
Shape the future of HR technology at Sun Life and impact client lives positively. #J-18808-Ljbffr
Reference: WJ-3875_12767800