Hybrid 1st Line Support Analyst – Nottingham

Altia Solutions Ltd. is hiring a 1st Line Support Analyst to join our Nottingham office. This full-time role delivers application support to clients, with hybrid working after induction and training.

You will triage, resolve or escalate issues, communicate with clients via phone, email or chat, and strive to meet SLAs/KPIs while contributing to product improvements. Security vetting is required; applicants must have UK residence for 3 consecutive years and provide 5 years' address history.