Hybrid 2nd Line IT Support Engineer - Escalations

Chorus Global Ltd in Portishead, England, is seeking a 2nd Line Support Engineer to join our IT team. You’ll act as a key escalation point for the 1st Line, handling more complex incidents and service requests to resolution, across Microsoft and networking technologies.

This hybrid role includes some on-site customer work. You’ll manage your own queue with support from an experienced team, communicate clearly with customers and colleagues, and contribute to continuous learning in a collaborative