Hybrid 2nd Line Support Team Lead

Checkit in Fleet is seeking a Senior 2nd Line Customer Support professional to help shape strategy, operating rhythm, and quality standards for the team.

You will own complex escalations end-to-end, coach colleagues, and lead by example while maintaining calm, constructive guidance across shifts.

This hybrid role offers 3 days in the Fleet office or remote work, with a 9-5.30 schedule, and a salary of £29k-£32k.