Hybrid Application Support Analyst — Drive Resilience

Vanquis Bank is hiring an Application Support Analyst to stabilise and improve critical production platforms. You’ll own Level 2 incidents, investigate across Salesforce, MuleSoft, GoAnywhere and Genesys, and drive quicker recovery with evidence-based root cause analysis.

You’ll work with Application Support, Engineering and project teams to prioritise work by impact, share knowledge through runbooks, and help reduce downtime while improving service resilience.