Hybrid Contractor: Senior Telecom Solutions Analyst

Hydro One Limited is seeking a Senior Business Analyst in Toronto. You will translate business requirements into user stories and processes, driving adoption of the ServiceNow platform across the organization. The role requires 10-15 years in telecommunications or IT, proficiency with TM Forum L4/L5 processes, and experience in process mapping, BPMN, and Agile methodologies. Hybrid work with on-site days is expected.

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