Hybrid: Customer-Focused Application Support Engineer

Spectrum IT Recruitment is seeking a driven Product Support Engineer to join their client in Fareham on a hybrid basis. You will deliver customer-focused software support for business-critical applications and collaborate with developers to implement practical solutions.

You'll troubleshoot tickets, gather RFC requirements, test and document updates, and help drive continuous improvement. The role suits someone with hands-on support experience, strong problem-solving skills, and a proactive,