IT & Software

Hybrid Genesys Cloud CX Solution Architect

Miratech1

Toronto · Ontario · Canada

Miratech1 is seeking a senior solutions architect to lead end-to-end design of contact centre solutions. You will partner with senior stakeholders to define objectives and translate them into scalable, secure designs across IVR, routing, recordings, WFM and agent desktops.

The role focuses on Genesys Cloud CX architecture, API integrations, and enterprise system integrations, ensuring regulatory and security compliance is embedded from design through delivery.

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Reference: WJ-2742_474430

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