IT & Software

Hybrid Hardware & Software Support Engineer - HPC

Atos

Reading · Berkshire · United Kingdom

Overview

In this role you will support advanced HPC infrastructures in the UK, pairing hardware and software expertise to ensure stable and high-performing Linux-based systems. You will work with the HPC Services team on deployment, diagnostics, and on-site incident handling, engaging with customers to keep systems secure and productive. This is a hands-on, customer-facing position with growth potential into HPC/AI domains. You will be part of Bull’s effort to enable secure, high-performance computing for transformative projects.

Pay / Benefits
  • Working on advanced HPC and digital infrastructure projects
  • Continuous learning and technical skill development
  • Career growth within a global technology organisation
  • Participation in internal initiatives and community-focused activities
Responsibilities
  • Install, configure, and integrate HPC components (compute, storage, networking) and perform readiness checks
  • Apply patches and perform routine maintenance on HPC systems
  • Provide Level 1–2 operational support for HPC environments and diagnose issues
  • Troubleshoot Linux, enterprise server hardware, high-speed interconnects, and storage subsystems
  • Conduct root-cause analysis and implement corrective actions; escalate when needed
  • Monitor system health, respond to incidents, and maintain detailed incident documentation
  • Serve as primary on-site technical contact and communicate status to stakeholders
  • Build trusted relationships with customer technical stakeholders and represent Bull professionally
Key requirements
  • Strong Linux expertise (RedHat and/or Debian-based)
  • Solid understanding of enterprise server hardware (CPU, memory, storage, diagnostics)
  • Scripting in Bash and/or Python
  • Strong networking fundamentals (TCP/IP, routing, switching, security)
  • Hands-on experience with infrastructure deployment, configuration, and maintenance
  • Excellent troubleshooting and analytical abilities
  • Proactive, independent working style
  • Willingness to work on-site at customer facilities and in secure environments
  • Must be eligible for UK DV Security Clearance
  • Hands-on, operationally focused
  • Detail oriented
  • Clear communication with technical and non-technical stakeholders
  • Linux (RedHat/Debian)
  • Enterprise server hardware
  • Scripting (Bash/Python)

Reference: WJ-747_31056438

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