Hybrid IT Application Support Analyst – Junior

Canopius is seeking a compliant Application Support professional to manage day-to-day operations of business applications within the IT department. The role focuses on BAU support, assisting with project implementations and coordinating system upgrades.

It requires handling incidents, problems and service requests while ensuring adherence to SLAs. You will collaborate with Service Desk, Infrastructure and DBAs, support audits and maintain a knowledge base for issue resolutions.