IT & Software

Hybrid IT Service Delivery Analyst: ITSM & CMDB Lead

goeasy Ltd

Mississauga · Peel Region · Canada

goeasy is seeking an IT Service Delivery Analyst to provide 2nd- and 3rd-level support for critical applications and manage triage across internal teams and external providers.

You will help implement a CMDB, participate in Major Incident, Change, Problem, and Knowledge Management, and report on SLAs to leadership. The role offers a Flexible Work Program with three days onsite per week in Mississauga, with total compensation shown in the posting.

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Reference: WJ-291_11102646

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