Hybrid IT Service Desk Analyst - 1st/2nd Line Support

Greatwell Homes in Wellingborough is seeking an experienced IT Service Desk Analyst to join their team. This role includes managing service requests and providing support for various ICT systems primarily from home but with some office attendance required.

The ideal candidate should have a customer-focused attitude, relevant IT troubleshooting skills, and a willingness to help staff enhance their IT knowledge. In return, benefits include 25 days annual leave and flexible working options.