Hybrid IT Service Desk Analyst - Customer-Focused Support

MHA in Preston is looking for an IT Support Analyst to coordinate and assure all IT services, delivering high-quality support to staff and partners. This role offers hybrid working and involves travel across various offices.

Ideal candidates will have experience in customer-facing IT roles, excellent Microsoft product knowledge, and strong analytical skills. Responsibilities also include creating customer engagement plans and resolving technical issues to enhance user experience.

The position comes with a competitive salary, generous holiday allowance, and additional benefits.